At Kason Appliance, we are committed to providing reliable and efficient shipping services to our customers worldwide. Please carefully review our shipping guidelines below:
1. Shipping Costs
- Shipping Charges: Shipping costs are calculated based on your delivery location and the size/weight of the items ordered. Shipping fees will be displayed at checkout before you confirm your order.
- Free Shipping Offers: Occasionally, we may offer promotions for free shipping on specific products or order amounts. These offers will be clearly indicated at checkout.
2. Delivery Times
- Delivery Timeframe: Orders are processed and shipped within 1-2 business days. You can expect your order to arrive within 5 to 7 business days after shipment, depending on your location.
- Global Shipping: We offer worldwide shipping, ensuring that our products are available to customers across different geographic regions. Delivery times may vary depending on the destination country or region.
3. Shipping Process and Handling
- Order Processing: Once you place an order, our team will review and prepare your items for shipment. You will receive an email confirming your order and another email once your package is dispatched.
- Tracking Information: We will provide tracking information for your shipment once it has been dispatched. You can use this tracking number to check the status of your order in real time.
- Shipping Delays: While we strive to meet our delivery timeframes, please be aware that shipping delays may occur due to factors beyond our control, such as customs processing, weather conditions, or high demand.
4. Cash on Delivery (COD) Payment Method
- Payment Method: We accept Cash on Delivery (COD) as the only payment method. Payment must be made in cash at the time of delivery.
- No Pre-Payment or Online Payment: Since we do not offer online payment options, please ensure you have the cash ready when the delivery arrives. If you are unable to pay at the time of delivery, your order may be canceled.
5. Packaging
- All items will be carefully packaged to ensure they reach you in perfect condition. If your order arrives damaged, please contact our customer support team immediately.
6. Contact Us
If you have any questions or concerns about your shipping or delivery, please feel free to contact our customer support team: [email protected].