Terms and Conditions
Welcome to Kason Appliance! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or placing an order.
1. General Information
Kason Appliance is a company offering cookware, small appliances, and storage solutions. We are committed to providing high-quality products and excellent customer service. These Terms apply to all customers who visit our website and place orders with us.
2. Order Process
- Product Availability: All products listed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice.
- Order Confirmation: Once you place an order, you will receive an order confirmation email containing details of your purchase. This email does not constitute acceptance of the order. Acceptance occurs when the product is dispatched.
- Cash on Delivery: We offer Cash on Delivery (COD) as the only payment method. Payment must be made in cash at the time of delivery. We do not accept any other form of payment (e.g., credit card, bank transfer).
3. Pricing and Payment
- Pricing: All prices listed on our website are in [currency] and are subject to change without notice. Prices include applicable taxes, unless otherwise stated.
- Cash on Delivery: The payment for all orders is collected in cash at the time of delivery. No payment is processed online.
4. Delivery
- Delivery Area: We offer delivery only within [specified region or country]. If you are located outside of our service area, we regret that we cannot process your order.
- Delivery Time: Delivery times may vary depending on your location and product availability. We aim to deliver your order within [specified number of days], but delivery times are estimates and not guaranteed.
- Delivery Charges: Delivery charges will be calculated and displayed during the checkout process, based on your location and the items ordered.
5. Returns and Cancellations
- Returns: Due to the nature of our products, we do not accept returns unless the item is damaged or defective upon delivery. If you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order.
- Cancellations: You may cancel your order anytime before it is dispatched. Once the order is shipped, cancellations will not be accepted.
6. Product Warranty
All products come with a manufacturer’s warranty, which varies by item. For warranty inquiries, please contact our customer support team. Kason Appliance is not liable for any damage caused by misuse or improper handling of the products.
7. User Responsibilities
- Accuracy of Information: You are responsible for providing accurate and complete information when placing an order. We are not responsible for any delays or issues caused by incorrect or incomplete details.
- Prohibited Use: You agree not to misuse our website or engage in any activity that may damage, disable, or impair the website or interfere with other users’ enjoyment of the website.
8. Limitation of Liability
Kason Appliance will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products or services provided. This includes, but is not limited to, damages arising from errors in product descriptions, delivery delays, or any failure in our website functionality.
9. Privacy and Data Protection
By placing an order, you consent to the collection and use of your personal information as outlined.
10. Modifications to Terms and Conditions
Kason Appliance reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. You are encouraged to review these Terms periodically.
11. Governing Law
These Terms are governed by and construed in accordance with the laws. Any disputes arising from these Terms will be resolved in the courts.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: [email protected].